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Privacy Statement

Effective Date: May 7, 2018.

We at EPRI have created this Privacy Notice to explain how we collect, use, disclose and otherwise process personal information in connection with operating our business.
Email us at askepri@epri.com if you have questions about our Privacy Notice.

Overview


How We Collect Information

We collect information by various means:

  • directly from you
  • from our customers
  • from our contractors
Information We Collect

The information we collect may include:

  • contact information
  • professional credentials and education information
  • user ID and password
  • other details you choose to provide
  • cookies and other usage information we collect by automated means
How We Use Your Information

We use the information we collect to:

  • operate our business and website
  • communicate with individuals
  • support research and academic pursuits
  • analyze the use of, improve, and promote our products and services
  • comply with laws, rules and our policies
Information Sharing

We may share the information we collect:

  • within our family of companies
  • with our service providers
  • as required by laws, rules and our policies

This Privacy Notice describes the privacy practices of Electric Power Research Institute, Inc. and its subsidiaries and affiliates (collectively, “EPRI”). This Privacy Notice describes how we collect, use, disclose and otherwise process personal information, and explains the rights and choices available to individuals with respect to their information.

Please note, this Privacy Notice does not apply to EPRI’s processing of employee data.

Personal Information We Collect

Whose personal information we collect

We may collect personal information about individuals who interact with EPRI, including individuals who are employed by our customers and contractors.

How we collect personal information

We may collect personal information:

  • Directly from individuals
  • Through our websites
  • From our customers and contractors

Types of personal information we collect

The types of personal information we collect include:

  • Personal and business contact information (such as name, job title and employer name, email address, mailing address, and phone number)
  • Username and password in connection with establishing an account on our website
  • Other information you provide to us (such as in emails, on phone calls, or in other correspondence with EPRI)

Our Use of Personal Information

We may use personal information for the following purposes:

  • Determine eligibility to access certain portions of, or content on, our website
  • Communicate about the products and services we offer, our research efforts, and respond to requests, inquiries, comments, and suggestions
  • Analyze and enhance our communications and strategies (e.g. by identifying when emails sent to you have been received and read)
  • Provide the “EPRI People Finder” contact database to persons with access to the password-restricted portions of the website
  • Operate, evaluate and improve our business, our websites, and other products and services we offer (including to research and develop new products and services)
  • Tailor the content we display in our communications and on our websites
  • Data loss prevention, such as by marking downloaded documents with the personal information of the individual downloading the document and other information
  • Administer surveys and other market research
  • Facilitate academic and other research and studies
  • Identify and engage thought leaders and external experts
  • Provide bulletin boards, chat rooms, or other public forums
  • Comply with legal or regulatory requirements, judicial process, and our company policies
  • Protect against, identify, investigate, and respond to fraud, illegal activity (such as incidents of hacking or misuse of our websites), and claims and other liabilities, including by enforcing the terms and conditions that govern the services we provide
  • Facilitate our recruitment activities (such as processing employment applications, evaluating a job candidate for an employment activity, and monitoring recruitment statistics)

We may also aggregate and/or de-identify any information that we collect, such that the information no longer identifies any specific individual. We may use, disclose and otherwise process such information for our own legitimate business purposes — including historical and statistical analysis and business planning — without restriction.

Personal Information We Share

EPRI may share personal information for the purposes described in this Privacy Notice or a specific “in-time” privacy notice we may provide at the time we collect the information.

We may share personal information with:

  • EPRI affiliates and subsidiaries
  • Persons participating in certain research areas or efforts with which you may become affiliated (e.g. any applicable Manager of EPRI Technology Transfer ("METT"), committee list customers of committees with which you may be affiliated, or EPRI Advisors and their respective functional equivalents)
  • The company or organization with which you are affiliated or which provided you with access to the customers-only section of the website, along with the company or organization’s respective affiliates
  • Other individuals with access (or individuals applying for access) to the password-restricted portions of the website, such as via the “EPRI People Finder” or bulletin boards, chat rooms, or forums
  • Service providers that perform services on our behalf, including:
    • Customer service and support providers
    • Technology providers (including technology support, email and web hosting providers, marketing and advertising technology providers, email and text communications providers)
    • Payment, shipping and fulfillment service providers

Unless prohibited by applicable law, we reserve the right to transfer the information we maintain in the event we sell or transfer all or a portion of our business or assets. If we engage in such a sale or transfer, we will – where required by applicable law – make reasonable efforts to direct the recipient to use your personal information in a manner that is consistent with this Privacy Notice. After such a sale or transfer, you may contact the recipient with any inquiries concerning the processing of your personal information.

In addition, we may share your information to comply with legal and regulatory requirements, and protect against and prevent fraud, illegal activity (such as identifying and responding to incidents of hacking or misuse of our websites), and claims and other liabilities.

Cookies and Other Information Collected by Automated Means

We, our service providers, and our business partners, may also collect certain information about the use of our websites by automated means, such as cookies, web beacons and other technologies (“Automated Information). Please see our Cookies Policy for more information on cookies. We and our service providers and business partners may collect Automated Information about your online activities over time and across our own and third-party websites when you use our websites. In jurisdictions where Automated Information is considered Personal Information, or if we associate Automated Information with personal information, we will treat Automated Information as personal information in accordance with this Privacy Notice.

The information that may be collected by automated means includes:

  • Details about the devices that are used to access our websites (such as the IP address, and type of operating system and web browser)
  • Dates and times of visits to, and use of, our websites
  • Information about how our websites are used (such as the content that is viewed or downloaded and how users navigate between our webpages)
  • Unique download Identification number of documents that are downloaded from our website
  • URLs that refer visitors to our websites
  • Search terms used to reach our websites

Web browsers may offer users of our websites the ability to disable receiving certain types of cookies; however, if cookies are disabled, some features or functionality of our websites may not function correctly. The “help” menu on most internet browsers contains information on how to disable cookies, or you can visit www.aboutcookies.org/how-to-control-cookies/.

Information for Individuals in the European Economic Area and the United Kingdom

Legal basis for processing data

In this section, we identify the legal grounds on which we rely to process personal information.

In some cases, EPRI has a legitimate interest to process the personal information that we collect, such as to develop, administer and support our products and services; to operate, evaluate and improve our business; or to support our recruitment activities.

In other cases, EPRI processes personal information to fulfill our contracts with specific parties, such as EPRI customers.

It may be also necessary for EPRI to process personal information to establish, exercise or defend against fraud, illegal activity, and claims and other liabilities, including by enforcing the terms and conditions that govern the services we provide.

EPRI’s processing of certain personal information may be necessary to comply with our legal obligations, e.g. export control regulations compliance.

If EPRI relies on consent for the processing of your personal information, we will seek such consent at the time we collect your personal information. For more information on consent, please see the “Privacy Preferences and Rights” section of this Privacy Notice.

International data transfers

We may transfer your personal information to countries other than the country in which the data was originally collected for the purposes described in this Privacy Notice. For example, if you are located outside of the United States, we typically transfer your personal information to the United States, where EPRI is headquartered. The countries to which we transfer personal information may not have the same data protection laws as the country in which you initially provided the information.

Online Privacy Choices

Advertising networks

Some of the business partners that collect information about users’ activities on our websites may be customers of organizations or programs that provide choices to individuals regarding the use of their browsing behavior for purposes of targeted advertising. For example, users may opt out of receiving targeted advertising on websites through customers of the Network Advertising Initiative by clicking here or the Digital Advertising Alliance by clicking here. European users may opt out of receiving targeted advertising on websites through customers of the European Interactive Digital Advertising Alliance by clicking here, selecting the user’s country, and then clicking “Choices” (or similarly-titled link). Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above.

The opt-outs described above are device- and browser-specific and may not work on all devices. If you choose to opt out through any of these opt-out tools, this does not mean you will cease to see advertising. Rather, the ads you see will be based on the website you are visiting and not your interests.

Marketing emails

You may unsubscribe from receiving marketing or other commercial emails from EPRI by following the instructions included in the email. However, even if you opt out of receiving such communications, we retain the right to send you non-marketing communications (such as information about changes in website terms).

Privacy preferences and rights

Individuals in certain jurisdictions, like the EEA, have certain rights and choices regarding EPRI’s processing of their personal information. Please see the “How to Contact Us” section below for contact information to exercise these rights. In some cases where your personal information is accessible through an online portal or platform, such as the Update My Profile page, you may be able to directly exercise these rights by following the instructions on the portal or platform.

Please note that if the exercise of these rights limits our ability to process personal information, we may be precluded from providing our products or services to individuals who exercise these rights, or from otherwise engaging with such individuals going forward.

We reserve the right to verify the identity of the individual in connection with any requests regarding personal information to help ensure that we provide the information to individuals to whom the information pertains, and allow only those individuals or their authorized representatives to exercise rights with respect to that information.

For information about the rights and choices users have with respect to cookies and online tracking, please see the “Cookies and Other Information Collected by Automated Means” section of this Privacy Notice.

General objections to the processing of personal information

To the extent provided by applicable law, you may withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of your personal information. In some circumstances, withdrawing your consent to EPRI’s use or disclosure of your personal information will mean that EPRI will not be able to provide products or services to you or to otherwise engage with you.

Access to personal information

You may request access to the personal information that we maintain about you. If we grant your request, we will provide you with a copy of the personal information we maintain about you in the ordinary course of business, in a commonly used format. You may request to correct any errors in your personal information. We may reject your request to access or correct your information, as permitted by applicable law. If we reject your request, we will notify you of the reasons for the rejection.

Portability of personal information

You may request that we transfer your personal information to another data controller. We may reject your request, as permitted by applicable law. If we reject your request, we will notify you of the reasons for the rejection.

Deletion of personal information

You may request that we delete your personal information. We may reject your request, as permitted by applicable law. If we reject your request, we will notify you of the reasons for the rejection.

Data Retention

We will retain your information only for as long as necessary to fulfill the purpose(s) for which the information was collected, depending on the purpose(s) for which the information was collected, the nature of the information, any contractual relationship that may governs the retention of the data, and our legal or regulatory obligations. We will then destroy your information or anonymize the information, in accordance with applicable law.

In addition, if your employer ceases to be a customer of EPRI, EPRI will terminate your access to the website and will no longer display your personal information in the EPRI People Finder.

How we Protect Personal Information

EPRI maintains reasonable administrative, technical and physical safeguards designed to protect the personal information we maintain against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, we cannot guarantee that the measures we maintain will ensure the security of the personal information.

Links to Websites and Third-Party Content

For your convenience and information, we may provide links to websites and other third-party content that is not owned or operated by EPRI. The websites and third-party content to which we link may have separate privacy notices or policies. EPRI is not responsible for the privacy practices of any entity that it does not own or control.

Updates to our Privacy Notice

EPRI reserves the right to change this Privacy Notice at any time. When we update this Privacy Notice, we will notify you of changes that are deemed material under applicable legal requirements by updating the date of this Privacy Notice. We may also notify you of changes to the Privacy Notice in other ways, such as via email or other contact information you have provided.

How to Contact us

You may contact us with questions, comments, or complaints about this Privacy Notice or our privacy practices, or to request access to or correction of your information. Our contact information is as follows:

Electric Power Research Institute, Inc.
Attn: Legal Department - Privacy
3420 Hillview Avenue, Palo Alto, California 94304
askepri@epri.com

If you are a resident within the European Economic Area, you also have the right to file a complaint with the supervisory authority of your customer state.

EPRI Cookies Policy

Effective Date: May 7, 2018.

Consent

By using the EPRI website and any other website (including mobile-optimized websites) owned or controlled by EPRI and which links to this Cookies Policy (collectively, the “Website”) you consent to the use of cookies in accordance with this Cookies Policy.

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating web domain on your subsequent visits to that domain. Most web pages contain elements from multiple web domains so when you visit the website, your browser may receive cookies from several sources.

Cookies are useful because they allow a website to recognize a user’s device. Cookies allow you to navigate between pages efficiently, recustomer preferences and generally improve the user experience. They can also be used to tailor advertising to your interests through tracking your browsing across websites.

Session cookies are deleted automatically when you close your browser and persistent cookies remain on your device after the browser is closed (for example to recustomer your user preferences when you return to the site).

What types of cookies does EPRI use?

We describe the categories of cookies EPRI and its contractors use below.

Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the Website and use its features. Without these cookies, services you have asked for (such as navigating between pages) cannot be provided.

Performance Cookies
We make use of analytics cookies to analyze how our visitors use our Website and to monitor Website performance. This allows us to provide a high quality experience by customizing our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website. The information collected by these cookies is not associated with your personal information by us or by our contractors. We permit Google Analytics to set performance cookies on the Website. You can opt out of Google Analytics here.

Website Functionality Cookies
We make use of cookies to provide you with certain functionality. For example, to recustomer choices you make (such as your user name, language or the region you are in), or to recognize the platform from which you access the site, and to provide enhanced and more personal features. These cookies are not used to track your browsing on other sites.

Local Shared Objects (“flash cookies”)
In addition to the above cookies, we may use Local Shared Objects, also referred to as “flash cookies,” on our Website. These are used to enhance your user experience, for example, by storing your user preferences and settings. Local Shared Objects are similar to browser cookies, but can store data more complex than simple text. By themselves, they cannot do anything to or with the data on your computer. Like other cookies, they can only access personally identifiable information that you have provided on the website, and cannot be accessed by other websites. To find out more about flash cookies or how to disable them, please visit http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html.

Disabling cookies
If you do not agree to the use of these cookies, you may disable them by following the instructions for your browser as explained at http://www.allaboutcookies.org/manage-cookies/. Please note that some of our services may not function properly if cookies are disabled. You may also opt out of third-party cookies where available by using the links provided in this Cookies Policy.

Furthermore, some parties that set cookies via our site may offer the ability to opt-out of cookies via the Network Advertising Initiative’s consumer opt-out tool, the European Interactive Digital Advertising Alliance’s consumer opt-out tool, or the Digital Advertising Alliance’s Consumer Choice Page.

Cookies policy does not cover third party websites
Please note that this cookies policy does not apply to, and we are not responsible for, the cookie practices of third party websites which may be linked to this Website.

Changes to the Cookies Policy
We may update this cookies policy and we would encourage you to review the policy from time to time to stay informed of how we are using cookies.